This document describes how to enable installation/launch of applications if you encounter launch errors via Mac OS 10.8.x , 10.9.x , 10.10.x or 10.11.x
By default, Mac OS 10.8.x , 10.9.x , 10.10.x or 10.11.x only allows users to install or run applications from 'verified sources'. Sometimes, when a known developer (such as Microsoft or Pearson) needs to update their application's code to cofirm their "identity" with Apple, an error may occur. As a result, users may be unable to install or run some applications downloaded from the internet or stored on physical media, and the error below is displayed:
In the meantime, Users can follow the directions below to prevent this error message from appearing
Open the System Preferences. This can be done by either clicking on the System Preferences icon in the Dock or by going to Apple Menu > System Preferences.
Open the Security & Privacy pane by clicking Security & Privacy.
Make sure that the General section of the the Security & Privacy pane is selected. If the lock icon at lower left is "locked", click the icon labeled Click the lock to make changes.
Enter your username and password into the prompt that appears and click Unlock.
Exit System Preferences by clicking the red button in the upper left of the window.
You should now be able to install/run applications that are tagged as being from an "Unidentified Developer".
Once the developer has corrected their "identy" issue, be sure to revert changes made above, and once again allow only "applications downloaded from Mac App Store and identified developers".
For more information about this issue, please visit Apple's KB article on the topic: http://support.apple.com/kb/HT5290
If there are any questions, please contact the MCVSD Tech Group for assistance.
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